Technical Support
SeaZone Technical Support is available to customers who have purchased and hold a current valid licence for SeaZone data and software products and require technical assistance.
Our Support Team are experienced users of a variety of GIS software products as well as the various SeaZone datasets and so are able to respond to the majority of queries. We are also business partners of both ESRI and Cadcorp which gives us the added advantage of support direct from the vendors when necessary.
The Team can also advise on the training and consultancy services offered by SeaZone, should this be the most appropriate way to provide the level of assistance required. Depending on the type of query there may be costs involved but the Support Team will explain these before any work is undertaken.
The support service is available 9.00 am to 5.00 pm Monday to Friday, excluding English Public Holidays.
Please visit our Technical Troubleshooting page first to see if your problem is a known issue. If you do not find the answer in Technical Troubleshooting or on the Technical FAQ's page, support can be requested by using the Technical Support Request Form.
- Telephone: + 44 (0) 870 013 0607.
- Email: support@SeaZone.com .
We aim to provide an initial response to any enquiry within 1 working day. If we cannot offer an immediate solution then we will endeavour to do so within 5 working days.
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